Reservation Cancellations
  • You can cancel your reservation 7 days before arrival for a full refund
  • Cancellations 3-7 days before arrival incur a 50% fee
  • Cancellations less than 3 days before arrival are non-refundable
Treatment Services
  • Treatment services that have already begun are non-cancellable
  • Service modifications are possible in case of medical contraindications
Special Circumstances
  • Individual approaches will be considered for health issues (with medical certificate)
  • Flexible approaches will be discussed in force majeure situations
Refund Process
  • For refunds, contact:
    +37496 36 11 11 or +37496 36 22 22
    info@vanadzorarmenia.am
  • Refunds are processed through the original payment method within 10 business days